Last Updated: February 2026
This Cookie Policy explains how TCC Marketing Ltd (T/A SILK) uses cookies and similar technologies to recognise you when you visit our website at silkcomms.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. WHAT ARE COOKIES?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
2. WHY DO WE USE COOKIES?
We use first-party and third-party cookies for several reasons:
- Essential cookies: These are required for technical reasons in order for our Website to operate.
- Performance and Functionality cookies: These enhance the performance of our site but are non-essential to its use.
- Analytics and Customisation cookies: These help us understand how our Website is being used (e.g., Google Analytics).
- Advertising/Marketing cookies: These are used to make advertising messages more relevant to you (e.g., Google Ads/AdWords).
3. THE COOKIES WE USE
Below are the specific types of cookies used through our site:
| Category | Purpose | Key Providers |
|---|---|---|
| Strictly Necessary | Required for site security and basic WordPress functionality. | WordPress |
| Analytics | To track site traffic and user behaviour. | Google Analytics |
| Marketing & Ads | To track the effectiveness of Google Ads and for “remarketing” (showing our ads to you on other sites). | Google Ads (AdWords) |
| CRM & Lead Gen | To remember your details when you fill out a form so we can provide a better service. | HubSpot, MailerLite |
4. SPECIFIC THIRD-PARTY TOOLS
- Google Analytics / AdWords: We use these to measure how users interact with our site content and to track the success of our advertising. You can opt-out of Google Analytics here.
- HubSpot: We use HubSpot forms to capture leads. HubSpot sets cookies to track return visitors and provide personalized experiences.
- MailerLite: When you sign up for our newsletter via a MailerLite form, cookies may be used to track your journey and ensure the form functions correctly.
5. HOW CAN I CONTROL COOKIES?
You have the right to decide whether to accept or reject cookies.
- Cookie Consent Manager: You can set your preferences via our on-screen cookie banner.
- Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality may be restricted.
6. CHANGES TO THIS POLICY
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons.
7. CONTACT US
If you have any questions about our use of cookies or other technologies, please email us at [email protected].